Landscape - Picture of Sofitel Mauritius L'Imperial Resort & Spa
Photo: Landscape
From Review : Superb location, beautiful hotel, 3 star service of Sofitel Mauritius L'Imperial Resort & Spa
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+6
I have been reflecting on the rating to give the hotel as there are some good points and some bad ones but on balance we had an amazing holiday and would even book a holiday at the hotel again. If you can look past the dated furniture in the rooms, the slightly wonky furniture…
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Date of stay: March 2019
Response from Sofitel_Imperial, Gérant at Sofitel Mauritius L'Imperial Resort & Spa
Responded Mar 26, 2019
Dear Madam, Thank you for taking the time to write a detailed feedback of your stay. We have read with interest, discussed the experience you had, and noted the service challenges you encountered which we have addressed at the hotel level with our teams. We appreciate your feedback and thank you for helping our hotel to perform at its best. Kind regards The Sofitel L'Imperial Resort Team
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