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Suite Room: mould and stains from water in the drop ceiling of the main bathroom - Picture of Sama-Sama Hotel, Sepang

Photo: Suite Room: mould and stains from water in the drop ceiling of the main bathroom

From Review : A Hotel That’s LITERALLY Crying for Help! of Sama-Sama Hotel
Suite Room: mould and stains from water in the drop ceiling of the main bathroom
Regular room: the join of the two beds
Regular Room: details of the stains on the bottom of the sheer blinds
Suite Room: view towards the courtyard and control tower. Suite rooms are located in the inner corners of each floor.
Suite Room: larger main bathroom with tub and rainshower. Two toilets in total
Suite Room: bedroom
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Imran wrote a review Mar 2021
Kuala Lumpur, Malaysia45 contributions
+38
I’m am 5 days into a (hopefully) 7-day Premium Package Quarantine Stay. At first, I was going to wait until after check-out to write and share a review so I could include the check-out procedure, but it has come to my attention that there are some problems that urgently need to
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Date of stay: March 2021
Response from Haslina Kamaruddin, Guest Services / Front Office at Sama-Sama Hotel
Responded Mar 25, 2021
Dear imransan, Thank you for taking the time to share your feedback on Trip Advisor and for choosing to stay at the SAMA-SAMA Hotel KL International Airport. Your comments are beneficial to our team in our journey to drive quality customer care and to further improve and enhance our services to our valued guests such as yourself. We will certainly look into your feedback in an effort to review the facilities and services of our Room and Restaurant and anticipate to resolve some of them based on your comments. We do hope to have an opportunity to welcome you back once again and wishing you safe and happy travels! With warm regards, Khaslina
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