Dear NaimLand, Greetings from Riverside Majestic Hotel! Thank you for taking the time to write us your kind review! We would like to express our sincere gratitude for choosing and staying with us! Indeed, our rooms are dated but it will give you the comfort and the space you desire! Thus, with a breathtaking view of the city and the Sarawak River will definitely highlight your stay! We are delighted to know you enjoyed your stay at the hotel and wish to see you again on your next visit to Kuching! However, we appreciate your concern regarding our check-out process and has shared your kind words to the respective teams for further improvements! We thank you once again for your kind feedback! See you again and have a nice day! Do book directly with us for the best room rates with added perks. Should there be any question, please do not feel hesitate to contact us at pr@centraloffice.my and we will be more than happy to assist. Regards, Jazmin Azura