Dear acceber1992, We appreciate your willingness to take time to review our hotel. It's our pleasure to have you with us and we are delighted that you have enjoyed our hotel. We regret to note a few parts of your stay with us need to be improved, we apologies for any inconvenience it might have caused you. Please be assured that we have taken all your feedback very seriously, we will rectify and improve the aspects you mentioned. We are also improving our breakfast range to serve better. Hereby wish you well in all your endeavors. Thank You Warmest Regards, Family of Reunion Heritage House