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Window View - Picture of The Wembley – A St Giles Hotel, Penang Island

Photo: Window View

From Review : Great hotel, looking forward to returning of The Wembley – A St Giles Hotel
Great hotel, looking forward to returning
Shopping malls across hotel
Executive Superior Room - Feb 17
New, good "hardware" but service needs to be upped to be great
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Rachael H wrote a review Apr 2017
44 contributions5 helpful votes
Stayed at this hotel recently for 2 nights on a business trip but really wish I was here longer. Staff super friendly and helpful across all divisions. Very clean hotel, rooms tastefully decorated and a good size. The best part though - the view! Large windows in the room
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Date of stay: March 2017
Response from TheWembleyPenang, General Manager at The Wembley – A St Giles Hotel
Responded Apr 4, 2017
Dear Valued Guest, Warmest Greetings from The Wembley, Penang! Thank you for dropping us a review and we truly appreciate your heartening feedback on our welcoming and attentive service, clean and spacious contemporary guestroom, strategic location that comes with a beautiful and panoramic view of Penang Island. It puts a smile on our face knowing that you appreciated the complimentary bottled water provided in the guestroom, complimentary WiFi service, welcoming Salt-water Infinity Pool and DSRT Sky Room and especially on the flexibility extended to you during your visit. We do our level best to accommodate our valued guests with the best hospitality and I am thrilled to know that we were able to achieve this with you. The full bubble review on Trip Advisor is certainly the cherry on top. My team and I are ecstatic to know that you will be returning to our hotel on your future visits to the Pearl of the Orient! With kind regards, Tony Goh General Manager – Penang
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