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Shower - Picture of Kinta Riverfront Hotel & Suites, Ipoh

Photo: Shower

From Review : Poor service,, dirty & tired looking rooms of Kinta Riverfront Hotel & Suites
Poor service,, dirty &  tired looking rooms
Saya hendak berterima kasih kpd Manager Moon River Mr Saravana Kumar dan crew perkhidmatan service atas  service yang  telah diberikan.Saya juga hendak berterima kasih kepada Chef Sangkar atas penyedian makanan yang sangat sedap yang berasaskan makan India. Saya cadangkan  kawan kawan saya untuk membuat function kat Moon River.Special Thanks kepada Mr Saravana Kumar dan saya akan buat balik fucntion kat Moon RIver  untuk tahun akan datang.
Majlis Sekalung Budi semarak kasih
1st Year Birthday Celebration
SKSI II KK YEAR END ANNUAL DINNER
Jamuan Akhir Tahun Kelab Staf SK Raja Chulan 2019
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Tiffy A wrote a review Dec 2019
Singapore, Singapore3 contributions4 helpful votes
I checked in the hotel this afternoon & is booked for 3 nights stay . We are part of a big group attending a Convention with dinner tomorrow night. I must say I am very disappointed . Firstly, the room that we checked in looks tired & dirty . There are stains on the tiles &
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Date of stay: December 2019
Response from Azhar R, General Manager at Kinta Riverfront Hotel & Suites
Responded Dec 10, 2019
Dear Jackmax249055, Thank you for taking time to share your staying experience with us on Tripadvisor. Firstly, I am truly sorry to hear of the shortfall you encountered with room condition and the customer service at our coffee house. I wish to assure you that this is not the level of Kinta Riverfront Hotel service excellence we strive to achieve. Please accept my sincerest apologies. However, please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement. Once again, thank you so much for your valuable feedback which help us to improve our services. We sincerely hope that we would have the opportunity in welcoming you back again. Yours sincerely, Azhar Ramli General Manager
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