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Balcony - Picture of The Shorea, Seremban

Photo: Balcony

From Review : Not Suitable for couple retreat of The Shorea
SoloandPiano wrote a review Mar 2019
Singapore, Singapore7 contributions1 helpful vote
2.0 of 5 bubbles
Staff and service is great. Staff is attentive, responsive, and willing to help. I will give a 5 star for service. From the website it appears to me a resort where you can find quiet time, tranquility, and a place for couple to have a great retreat. Unfortunately it was not.
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Date of stay: March 2019
Response from TheShorea, Manager at The Shorea
Responded Mar 28, 2019
Dear SoloandPiano, Thank you for your kind compliments for our staff! For the school holidays, we do have families who come for vacation. As you mentioned, during your stay with us, there was a family with 2 kids so our management immediately changed your villa away from the noise. Please be assured that Guest Satisfaction is our top priority and we sincerely hope to have another opportunity to host you again.It was a pleasure to have you stay with us, and we do appreciate you taking the time to share your experience of your stay on TripAdvisor. We are pleased to hear that our staff are attentive, responsive and willing to help you at all times. We also have our private houses which are standalone houses for guests who prefer a quiet time, away from other guests. We look forward to hosting you again at The Shorea. Warmest Regards, The Shorea Roslee
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