Dear Sara S, Greetings from Ombak Villa Langkawi! First and foremost please accept our apology for the delay in responding to your mail. Great to know that you have thoroughly enjoyed your stayed with us. On the staff being not knowledgeable about the island we weren't sure on which part, however, we take this an opportunity for us to improve further on our services provided. Thank you for your support towards Ombak Villa Langkawi and we look forward to welcome you again to the resort soon. Best Regards.