Pictures of The Westin Langkawi Resort & Spa - Langkawi Photos
Langkawi: Pictures
From Review : Family holiday of The Westin Langkawi Resort & Spa
+4
On arrival, reception area looked fabulous and we were given a warm welcome, drinks, cold flannels by lovely staff. Checked in at a comfortable table with seating and told our two interconnecting rooms had been upgraded - not convinced that we were actually given an upgrade…
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Date of stay: April 2018
Response from Westin L, General Manager at The Westin Langkawi Resort & Spa
Responded Apr 13, 2018
Dear EstelleW72 Thank you for staying at The Westin Langkawi Resort & Spa, and for taking the time to share with us your detailed experience.. It is good to know the positive aspect of your experience. We also do realise that for most part the resort experience did not match up to your expectations. I assure you we have taken your feedback seriously and will surely take the necessary measures to correct areas that require improvement. It is truly feedback, such as yours that helps us to understand in a deeper way, the steps we need to take for future improvement and we thank you for this. Thank you once again! Be well Rajiv Kapoor General Manager
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