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Balcony - Picture of The Ritz-Carlton, Langkawi

Photo: Balcony

From Review : Excellent environment and service of The Ritz-Carlton, Langkawi
Excellent environment and service
Our best ever holiday
Sehr schönes und gutgelegenes Hotel, aber....
Great Place for Relaxation
Kenneth Y wrote a review May 2019
Phuket, Thailand709 contributions99 helpful votes
5.0 of 5 bubbles
Very good service and very attentive with small service details. Great hospitality from front office staff, buggy service staff, restaurant staff, house keeping , engineering and reception. Service recovery is a big strength for them. Environment is very conducive for
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Date of stay: May 2019
Response from TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi
Responded May 13, 2019
Dear kennethyeoh113, Thank you for taking the time to write such a wonderful review about your recent stay with us, we're truly glad to know that you received warm, attentive and genuine service from our Ladies & Gentlemen. I am also glad to learn that you feel the resort's environment suits travelers from all ages. We look forward to the pleasure of your company once again and please let us know if there's anything else we can do to anticipate your upcoming stay. Warm regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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