Interior - Picture of Doubletree By Hilton Hotel Johor Bahru
Photo: Interior
From Review : An almost perfect staycay!!! of Doubletree By Hilton Hotel Johor Bahru
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+1
Arrived at this impressively-new hotel (about 2 yo as told by one of the staff on duty) the day before to celebrate my wife's birthday. The Reception lobby has a chirpy ambience to it and the I was instantly taken to the warm atmosphere this place had given me the moment I…
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Date of stay: August 2016
Response from Simon M, General Manager at Doubletree By Hilton Hotel Johor Bahru
Responded Sep 21, 2016
Dear Louis L, Thank you for taking time to complete a review after your recent stay with us. We greatly appreciate your feedback on our service and facilities. I am delighted to hear that our service and facilities generally met with or exceeded your expectations. Equally pleasing is to read that the team has been able to uphold the signature DoubleTree by Hilton “CARE” culture in ensuring that every aspect of a guest's stay is taken care of. Your kind compliments are much appreciated and we will certainly share the personal mentions with the team. It is always a great motivation for all of us here to note that we have added value to a guest's stay. Your feedback on the processes of arrival and departure are duly noted and we will strive to improve further as you highlighted. Thank you once again for your feedback, we look forward to welcoming you back again soon! Kind regards Simon McGrath General Manager
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