Dear crazyed, Warmest greetings from Grand Mercure Danang! Wow, there are so many kind words here and they sound like an award to us. All the team are very happy to hear that we exceeded your expectations and we were able to provide you with an amazing stay. We are very delighted to know you left with such a memorable and wonderful impression regarding to our hotel’s facilities, the attentiveness of our staffs, especially Ms.Tu Anh. We are sure that her the others two staffs would remember you when this message is passed for them. We hope to have a chance to welcome you back in Grand Mercure Danang. Kind regards, Mr.Carl Gagnon General Manager.