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Balcony - Picture of Allegro Hoi An - A Little Luxury Hotel & Spa

Photo: Balcony

From Review : Lovely choice in town of Allegro Hoi An - A Little Luxury Hotel & Spa
Lovely choice in town
알레그로 호텔 완전 추천해요 (˃̶᷄‧̫ ˂̶᷅๑ )
호이안 최고의 호텔
Amazing hotel, service and personell
Dikiwi wrote a review Feb 2019
Auckland Central, New Zealand351 contributions189 helpful votes
4.0 of 5 bubbles
We really enjoyed our stay at Allegro. I would give it a 4.5 but there was something missing to give it 5, as I don’t think it was exceptional. The superior rooms were an ok decor and size, our balcony had a so so outlook. Bathroom was spacious and nice decor. Breakfast buffet
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Date of stay: February 2019
Response from NatalieNguyen-LHAG, Executive Assistant Manager at Allegro Hoi An - A Little Luxury Hotel & Spa
Responded Feb 25, 2019
Dear Dikiwi, Warm Greeting from ALLEGRO HOI AN - A Little Luxury Hotel & Spa !!! First of all we would like to thank you very much for your feedback and I was extremely concerned to hear that you were not satisfied totally. We appreciate your sharing your concerns, please be assured that we take your feedback very seriously and will follow up on the areas that you mentioned to avoid the future reoccurrences. Allegro Hoi An can indeed do better to accommodate you. We hope you will allow us to restore your confidence by having the opportunity to welcome you back in the near future so that we may demonstrate our commitment to serving you better. I would be very pleased to meet with you in person during your forthcoming visit. Sincerely yours, Natalie Nguyen (Ms.) Executive Assistant Manager Cellphone: +84 935 901 019 E-mail: eam@allegrohoian.com
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