Dear Bnghanem, We would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourages us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. I will certainly share your comment with whole team. It was and will always be our pleasure to ensure your comfort and we look very much forward to welcoming you back at the Ramada by Wyndham Yalova each time you visit Yalova. Kind Regards, Macit Sunar General Manager