Dear Lynne42_12, First we would like to thank you for staying at Barut Arum and taking the time to share your valuable feedback with us. It's a great pleasure to know that you had a great time at our hotel and recommend to everybody to visit. On the other hand please kindly be informed that we have shared your comments with our executive team. We are very grateful that you have brought them to our attention. We are always looking for ways to improve our service, and insights from our guests experiences really help us keep our focus on what's important. Thank you once again for your comments. We are looking forward to welcoming you back soon again. Best Regards, Beril ASLAN Customer Relationship Management info@baruthotels.com