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Pool - Picture of Hua Hin Marriott Resort & Spa

Photo: Pool

From Review : Excellent and recommend resort for family with kids of Hua Hin Marriott Resort & Spa
Excellent and recommend resort for family with kids
Everything as expected
We had a great stay here
太好, 很優秀
Hua Hin at the Marriott
Great hotel
Ricky888 wrote a review Aug 2017
Hong Kong, China128 contributions25 helpful votes
+3
4.0 of 5 bubbles
We have been stayed in deluxe pool access room for 4 nights. Resort facilities was great for family with kids particularly the lazy river, jacuzzi, slide and water play facilities etc. Very nice public beach with horse riding and water ride are available outside the resort. Room
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Date of stay: July 2017
Response from Natpicha T, Assistant Director of Rooms at Hua Hin Marriott Resort & Spa
Responded Aug 6, 2017
Dear Ricky888, Thank you for your kind review and we are delighted to read that you had pleasant stay in Deluxe Pool Access where you can dive directly into the lagoon pool from the comfort of your room – the most refreshing way to travel brilliantly. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your or our expectations. Please rest assured that your comments have been shared with the team in an effort to improve our arrival experience. I have conveyed your appreciation comment about the service from female concierge who is delighted to learn her good work is valued. We very much hope to have the opportunity to welcome you back soon. Travel Brilliantly, Gigg – Natpicha Tangpatthanapan Assistant Director of Rooms
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