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Pool - Picture of InterContinental Hua Hin Resort, an IHG Hotel

Photo: Pool

From Review : Truly friendly, humanity, great hotel of InterContinental Hua Hin Resort, an IHG Hotel
eeleng911 wrote a review Sep 2015
Johor Bahru, Malaysia107 contributions22 helpful votes
Check in on 18/9, great concierge service from airport pick up to hotel. Unfortunately, I sprained my both leg when visit attraction, no choice but to go back hotel to seek treatment. Front desk personnel very helpful, immediately get a staff which can speak mandarin accompany
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Date of stay: September 2015
Response from Mgmt_ICHH, Resort Manager at InterContinental Hua Hin Resort, an IHG Hotel
Responded Sep 21, 2015
Dear eeleng911, We thank you for taking the time to share your comments and feedback with us and we are disheartened that you got injured during your time in Hua Hin. We hope you will recover soon and wish you all the best! It is one of our core values to always help and assist and we are glad to hear that our service, especially Khun Banks, helped to make this unfortunate incident a little easier for you. I will happily share your wonderful and heartfelt review with the team and we hope to welcome you back in the future to Hua Hin. Warm regards, Benjamin Benjamin Schwarz Resort Manager
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