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Pool - Picture of The Haven Khao Lak

Photo: Pool

From Review : The haven of The Haven Khao Lak
The haven
The Haven Khao Lak
Swim Up Room
Sehr schönes Hotel zum Entspannen
What a view daily.
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loretta f wrote a review Jan 2019
Chelmsford, United Kingdom52 contributions22 helpful votes
+4
This hotel was fabulous everything was thought of ,clean and professional staff ,especially Nash and Jeff at the pool bar, all food cooked to a very high standard,always fresh and clean. Each room has hairdryer , beach towels,beach matts ,umbrellas,tea,coffee,sachets and
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Date of stay: January 2019
Response from The Haven Khao ... K, Manager at The Haven Khao Lak
Responded Jan 30, 2019
Dear lorettaf375, We are thankful for your good reviews sharing to other travelers via Tripadvisor. The entire team of The Haven Khao Lak are very cheerful that your recent holiday with us was excellent. Delightful to read that you have enjoyed with the hotel facilities and services. Furthermore, please allow me to clarify regarding to tour and excursion. This kind of service is a part of Front Desk. We agree that our tour price is more expensive than to book in the town because it is easier to book no need to take a taxi to go to the town and look for reliable tour company. No deposit requires and more secure. More secure is the most important thing as we have contract only with big and best establish tour company in Khao Lak. Some guest that book with outside tour company, already paid half price deposit but the tour guide No Show and could not reach later on. This is the reason why our tour price is more expensive. We appreciated that you choosing The Haven Khao Lak for your recent stay. Hope to welcome you back in the near future. Regards, Joy / Assistant Front Office Manager afom@thehavenkhaolak.com
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