Dear 585col, Thank you for taking the time to sharing your experience about your recent stay with us on TripAdvisor Community. Your feedback is valuable to us and it is through such feedback that we are able to implement measures to address our shortcomings. We also appreciate your kind positive feedback and will certainly share your comments with our team. Thank you once again, and we hope to have the opportunity to welcoming you back to The Haven Khao Lak in the near future. Warm regards, Noppong D.