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Pictures of Herods Herzliya - Herzliya Photos

Herzliya: Pictures

From Review : Luxury - unfriendly of Herods Herzliya
Luxury - unfriendly
Luxury - unfriendly
À fuir.
Truly shocking room cleanliness
dust and dirt everywhere
Check In— / — / —
Check Out— / — / —
Adam A wrote a review Apr 2018
Stockholm, Sweden421 contributions23 helpful votes
We chose Herods family luxury suite. Located on the Marina far side. We arrived a bit earlier with a baby but check in was possible at 15:00 sharp. Check-out time at 12:00 and they couldn’t clean the hair of the guests before us on our pillows nor wipe the damp from the coffee
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Date of stay: April 2018
Response from Vered B, Public Relations Manager at Herods Herzliya
Responded May 3, 2018
Dear Adam, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We do our best to give the best hotel experience that so many of our guests have grown so fond of. I wish you had come to any of our hotel staff during your stay at the hotel – our staff is always willing to help & assist in any way possible …. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a great hotel experience. Sincerely, Vered Bavli Evening Manager
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