Batam, 5 May 2014 Dear Guest, Warm regards from Swiss-Belhotel Harbour Bay Batam! Thank you for taking the time to record your comments on tripadvisor.com following your recent stay at Swiss-Belhotel Harbour Bay, Batam. We appreciate the positive comments of your experience during your stay with us. We have shared this good news to our staff and team. It was our pleasure to be part of your special day. We are glad that you have a pleasant experience while staying with us. We will make sure that you have another best experience on your next visit. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement efforts. We look forward to the opportunity of welcoming you back to Swiss-Belhotel Harbour Bay, Batam. Thank you. With kind regards General Manager