Dear Mr/s. Judezz, Warm greetings from Agria Hotel Bogor. Thank you for taking your time to share the stay experience to all tripadvisor readers. I do apologize if you feel disappointed during your stay in our hotel. Your review is very useful for us to improve our services. I assure you that I and team has take necessary action to overcome same problem in the future. . Thank you and wish could welcome you soon here in Bogor. Best regards, Ali Reza Agusta General Manager