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From Review : Poor of your FDA of D'Anaya Hotel Bogor
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+5
I was so excited that finally I took a break for a day and have my leisure time to relax. And my staycation destiny was D'Anaya Hotel. It's my first time stay there. My day ruin by the reception name Ms. Deviana. I didn't get any warms hospitality from Her. Even an honest…
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Date of stay: December 2016
Responded Dec 12, 2016
Dear Mr.Sebastio Management D'Anaya Hotel to thank you for the trust Mr.Sebastio for selecting D'Anaya Hotel is the hotel of your choice. Thank you for your all input Mr.Sebastio. We apologize for any inconvenience that Mr.Sebastio felt during our stay at the hotel. Your Complaints will be conveyed to management that this incident will not happen again in the future. We will continue to improve services and facilities we have to provide more satisfactory service so we expect the arrival of Mr.Sebastio in the next hotel will be more memorable. Thank you for your attention Sincerely, D'Anaya Hotel Management
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