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Pool - Picture of Gino Feruci Villa Ubud

Photo: Pool

Very Bad Experience! Have to check out early! Email to their CS but no response!!
main entrance
private poolside
Love to stay here again
Check In— / — / —
Check Out— / — / —
Anson L wrote a review Apr 2018
Hanoi, Vietnam8 contributions
1.0 of 5 bubbles
I made a stay at the hotel (Hotel Gino Feruci Villa Ubud Bali) and my experience is extremely unpleasant! I have no choice but to check out before the original checkout date! This is my Booking, originally check in on 3/29 and check out on 3/31 for 2 nights stay, After my
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Date of stay: March 2018
Response from Gino F, Manager at Gino Feruci Villa Ubud
Responded Apr 9, 2018
Dear Guest Warmest Greeting from Gino Feruci Villa & Spa Ubud. Thank you for having chosen our villa as one of your holiday destinations. We really appreciate your kind review and Our management apologizes for any inconvenience during the stay in Gino Feruci Villa & Spa Ubud And we will remain committed to always concerns and focus on what is the problem to give the best service. concept and the location of our villa was taking natural forests with streams and rivers in the middle of a villa in the village which is Indonesia chickens always sound in the morning, afternoon and evening as well as many other woods wild animals such as birds, Lizard, frogs and dogs. but it is a fact of life in the tropics and it is not dangerous. We are striving to improve our quality and service and therefore your review and feedback are needed and highly valued. We would like to thank you for having stayed with us, and we all look forward to the opportunity of again welcoming you back to The Gino Feruci Villa & Spa Ubud Bali. Best Regards, Management of Gino Feruci Villa Ubud.
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