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Interior - Picture of Alaya Resort Ubud

Photo: Interior

From Review : Luxury hotel in lush surroundings of Alaya Resort Ubud
Luxury hotel in lush surroundings
Lovely resort with lovely staff
Alaya
Good hotel in great location, AC could be improved
Wonderful Stay!
Amazing location, impersonal check in desk, luxurious rooms
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FrequentFlier290530 wrote a review May 2019
56 contributions3 helpful votes
+5
This hotel is absolutely stunning! Me and the person I was travelling with were torn between two different hotels but I am so, so glad we went for this one. The place has a vey luxurious feel and is set in rice paddies; the hotel grounds are stunning. The staff are some of the
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Date of stay: April 2019
Response from Alayahotels, General Manager at Alaya Resort Ubud
Responded May 5, 2019
Dear FrequentFlier290530, Greetings from Alaya Resort Ubud. Thank you for choosing to stay with us and for taking the time to share your feedback on TripAdvisor. We are thrilled that you had a great stay with us. It is also fantastic to know that our location, rooms, grounds, food, and other facilities find your continued liking, however especially it is always appreciated to read that our Team was there made your stay enjoyable. I will gladly pass on your warm words to them and I know they will honor them highly. In regards to the loud music on Friday, we are naturally truly sorry to read about the shortcomings you encountered. I will ensure the Dala Spa team is aware and improve further on what was lacking. Please be assured we do our utmost best to minimize any disturbances at any time. Thank you for being our guest and we are looking forward to seeing you again soon. Best regards, Dewi Mas, CHA, CHT General Manager.
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