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Interior - Picture of Element by Westin Bali Ubud

Photo: Interior

From Review : Not The Best But Worth The Money of Element by Westin Bali Ubud
Not The Best But Worth The Money
Probably the BEST HOTEL in Ubud!
Hotellobby
Nice clean hotel to just sleep
Serene paradise in Ubud
Wahnsinnig tolles Hotel!!
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Arys P wrote a review May 2019
Kuta, Indonesia161 contributions7 helpful votes
+7
We arrived at the hotel around 22.00 on Friday. There were no vallet service, no concierge or anyone to greet us. It is already late and we are so tired, but we have to spend more than 15 minutes in registration, listening to a lot of explanation about the property. Express
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Date of stay: May 2019
Response from JoanM2960, General Manager at Element by Westin Bali Ubud
Responded Jun 4, 2019
Dear aryspradana2019, Warmest Greetings from Element by Westin Bali Ubud! Thank you for your stay with us and providing your honest feedback through online guest review on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent guest issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Ubud Bali. With Regards, Joan and Element Ubud Team
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