Dear Welly9898, Greetings from The Ritz-Carlton, Bali! Thank you for sharing your experience with our Tripadvisor reader. I’m glad to read that you had a wonderful family holiday with us and thank you for recognizing the genuine care and attentive personalized services extended by our Ladies and Gentlemen throughout your entire stay and thank you for highlighting especially Siska. Proud to read that our Ladies and Gentlemen particularly took care of your daughter and that you felt part of the family as well as rest assured that I will share your beautiful note with Siska and the entire team as I am sure it will be an additional source of motivation to the entire team who strives to create memorable experiences for all our guests. On behalf of our Ladies and Gentlemen thank you for your kind recommendation and I look forward to welcome you back on another occasion for a memorable family stay holidays at ``your home away from home``, with us here at The Ritz-Carlton, Bali. Sincerely yours, Karim Tayach General Manager