Dear rajeevsrajan, Greetings from the Ritz-Carlton, Bali! Thank you for taking the time to write your experience on our Tripadvisor blog. I’m glad to read that you have enjoyed the conference attended at our resort as well as thank you for the awesome title of ``AMAZING HOSPITALITY`` as it means a lot to all of us.. Great to read that you could enjoy the layout of our resort as for many guests it’s a pleasurable experience to just walk across enjoying the natural shadow of the lush landscape and the surrounding scenery, as well as we also provide a 24 hour fleet of buggies for our guests convenience to reach their points of interest. The resort features 313 rooms, combining suites and villas that incorporate Balinese features and materials within an eye-catching palette that is simple but gives natural warmth. Luxurious hand-polished and hand-applied plasters by local craftsmen, richly-textured Balinese fabrics and artifacts plus the latest technology combine with The Ritz-Carlton renowned service standards, creates a peerless Bali experience. Our Sawangan Junior Suites lagoon access offer a spacious accommodation with modular design which provides a sense of privacy at the same time keep it homey. This is great comfort not only for a family coming to Bali to enjoy a precious holiday time but as well for any meeting delegate like you who wants to relax and disconnect after a busy business day. The luxury and comfort of swimming in the pool directly from the deck of your suite is priceless. Thank you for praising the excellent personalized services extended by our Ladies and Gentlemen throughout your entire stay and thank you for especially highlighting Dewa and the Loss & Prevention Team who did a remarkable job for you by finding the lost phone on the beach. Please rest assured that I will personally share with him and the entire team your kind notes and recognition as I am sure it will add a further motivation to each and every one`s of us in our daily efforts to create memorable experiences for all our guests. Once again, thank you for recommending The Ritz-Carlton, Bali to our TripAdvisor`s readers as well as potential future guests and on behalf of all our Ladies and Gentlemen, I look forward to be welcoming you back in the near future for another memorable stay at ``your home away from home `` here at The Ritz-Carlton Bali... Sincerely Yours, Karim Tayach General Manager