Dear Bernadette L, Greetings from The Ritz-Carlton, Bali! Thank you for taking the time to share your recent experience at our resort on Tripadvisor. I am very proud to read that you have chosen The Ritz-Carlton, Bali as your “Retirement Celebration” and very happy that your holiday was a memorable one and that you will always cherish great memories of the time spent at our property with your beloved ones. Our ``Luxury Escape Package`` offers indeed great value and opportunities to explore all our services from our signature restaurants to The Ritz-Carlton, Spa and our Hydro Vital Pool as well as the numerous activities offered throughout the day. Our Sawangan Suite with Lagoon access is indeed a wonderful accommodation which offers guests the opportunity to take a swim right from their deck into our Lagoon Pool which covers the all frontal side of our guest`s rooms. Thank you again for choosing The Ritz-Carlton, Bali for your holidays in Nusa Dua and on behalf of the entire team, I look forward to welcome you back in the near future for another memorable stay at ``Your Home away from Home`` here at The Ritz-Carlton Bali. Sincerely Yours, Karim Tayach General Manager