Dear Kayina Wong X, Warmest greetings from Bali Nusa Dua Hotel. Allow us to thank you for sharing your experience at our hotel on TripAdvisor. We are happy to learn that you have had amazing nights with us and that you are impressed with some aspects of our hotel, namely well maintained room, free minibar upon arrival, shuttle bus service, quality of breakfast and service from our staff. We will share your kind comments with the entire team seeing as we are sure that they will feel extremely happy upon hearing it and will use it as a motivation to continuously deliver a true 5 stars experience to our esteemed guests. Once again, thank you for choosing Bali Nusa Dua hotel as your accommodation during your visit to Bali. On behalf of the entire team, we look forward to being able to welcome you back to our hotel in the future. Cordially, Julian Lasut Front Office Manager