Dear DukeOfDevonshire, Greetings from Grand Hyatt Bali, Thank you so much for taking the time to share your wonderful review with us on our trip advisor page. Your feedback on our various facilities and services are well received and greatly appreciated and we are happy to know that you and your friends had an enjoyable experience during your stay with us at the resort. We are so pleased to hear your comment on our service and it will certainly motivate all of us to continue to provide the best hospitality experience for all of our upcoming guests who will be staying with us. We look forward to welcome you and your friends again for your next stay with us when you plan to visit Bali in the future. Have an amazing day! With best regards, Grand Hyatt Bali Team