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I made a last minute booking at this hotel. Given the short the preparation time from the moment I book to the time I arrive the hotel staff managed to get my room ready and also surprise us with a birthday cake. I was really touched by this gesture. The property is has many…
Date of stay: February 2016
Response from TheWestinBali, Managing Director at The Westin Resort Nusa Dua, Bali
Responded Feb 25, 2016
Dear Leoniel D, Thank you for taking your time to write a nice review from your recent stay with us at TripAdvisor. We are really happy to hear that we were able to deliver the highest quality service to make your stay memorable and that you were delighted with our gesture of surprise on your birthday. It is a pleasure to know that you were pleased with our spacious room and pool. We look forward to welcoming you back soon again for another memorable stay with us on your future travels to Bali. Bipan Kapur Managing Director
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