Dear Fionnuala_xox, Sunny greetings from Melia Bali! Thank you very much for choosing Melia Bali as your staying destination in Bali and for sharing your great experience with other travelers on TripAdvisor. Your detailed review will help to those who plan their trip to this beautiful island to know us better and to make a right choice when choosing accommodation. We were glad to know that you enjoyed your family holiday in Melia Bali and that you loved hotel's facilities and service. We especially appreciate your compliments to our staff, as it is due to their effort and dedication that we are able to accomplish our goal - the total satisfaction of our guests. You may rest assured that your commendation were forwarded to the various Departments and your warm words will keep us motivated in their daily efforts to create unique experiences for our guests. Once again, thank you very much for your amazing review and we are looking forward to welcoming you and your family back in the nearest future! Please do not hesitate contact us if you need any assistance for your future booking. Best regards, Ara J.