Dear KateStephs, Firstly, I would like to thank you for taking your valuable time to write this wonderful review. Guest satisfaction is at the heart of AYANA’s signature lifestyle, and I appreciate the time you spent to share your thoughts with us. We pride ourselves on providing the highest level of service, with team members who are committed to creating lifelong memories for our guests. The small details and insightful compliments count, and I thank you for bringing these to my attention. I will share your feedback with our team members, who will be further inspired to deliver AYANA’s legendary brand of authentic Indonesian hospitality. See you again soon for another memorable stay in paradise. Kind regards, Christian Jaquier Hotel Manager