Beach - Picture of AYANA Resort Bali, Jimbaran
Photo: Beach
From Review : Perfect resort life of AYANA Resort Bali
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Guests
+4
Situated not far from Ngurah Rai airport, the resort is huge with fantastic view of sea, private beach and airport, most of the staff are very attentive and helpful. I stay only one night here and regret that I choose weekend to stay here cos of there was a wedding and I came…
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Date of stay: September 2017
Response from AYANARESORT, General Manager at AYANA Resort Bali
Responded Sep 26, 2017
Dear Hilda X, Firstly, allow me to say how very thankful for your decision to stay at AYANA Resort and Spa BALI during your recent holiday. Thank you for your wonderful comments about your visit and we do appreciate you taking the time to share details of your stay with us. With a reputation for genuinely caring service that truly reflects Bali’s legendary hospitality, each member of our team works hard to anticipate guest needs and resolve issues as efficiently as possible. We make the greatest effort to satisfy individual tastes, catering to a wide spectrum of visitors. We regret to hear that not every AYANA experience met your expectations, however we are constantly striving for excellence and do appreciate your review. Although it sounds as if you enjoyed many of the unique activities and services that our resort has to offer, I do apologize for the inconveniences you describe. Our staff is trained to handle such issues, so that noise disturbances are resolved as quickly as possible, and I’m glad to read that our team was available to help you. During your next stay in Bali, we would love to welcome you to a new and different experience at one of AYANA’s sister resorts, which include the contemporary and chic RIMBA, as well as the spacious and luxurious The Villas at AYANA. Kind regards, Clive Edwards General Manager
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