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Landscape - Picture of Taj Ganges, Varanasi

Photo: Landscape

From Review : Peaceful and relaxing stay of Taj Ganges, Varanasi
Peaceful and relaxing stay
Lovely old establishment
Locatie is goed
一切都很棒
何度か停電がありましたが快適な滞在でした
Felt like a Maharajah!
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Other Recent Reviews

Wonderful Break
September 2021
lexboston wrote a review Apr 2019
Massachusetts155 contributions28 helpful votes
+3
We booked a two-night stay at the Taj Ganges Hotel in a Deluxe Room. We had a lovely stay and would certainly return, if we return to (wonderful and exhausting) Varanasi. Having seen images of the un-refurbished rooms, I would certainly recommend paying a bit more to stay in
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Date of stay: March 2019
Response from VijayPartapS21, General Manager at Taj Ganges, Varanasi
Responded Apr 18, 2019
Dear Guest, Thank you for choosing to stay at Taj Ganges Varanasi, and for sharing your feedback on TripAdvisor. It was kind of you to share the experience of your visit and we are glad that the hotel’s facilities and services met with your approval. I was delighted to learn that my colleagues ensured that you were made comfortable and that the location of the hotel worked in its favour, providing a welcome respite from the hustle and bustle of the city. Food being an intrinsic and important part of any hotel experience, we are delighted to know our team went out of their way to ensure everything was just right for you and our chefs have been thrilled to receive your approval of the food in our hotel. It is of great importance to us when our guests take the time to let us know about our services and quality rendered. As a group we are particularly dedicated to listen to the voice of our guest, which is the best barometer for us to enhance our services and facilities. We regret we did not learn of this during your visit to have this addressed, and please do accept my sincere apologies in this regard. The feedback is being addressed to the respective team in the hotel with urgency and we assure you that we would do all it takes to ensure the experience do not re-occur. I was however glad to note that this did not detract from the overall stay experience, where you have been most kind with your appreciation, and have also affirmed your intention of coming back to our hotel again. There can be no greater compliment for us than the fact that our guests choose to return to us. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality and service on all your stays. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future. With best wishes and regards, Vijay Shrikent General Manager Taj Ganges Varanasi and Taj Nadesar Palace Nadesar Palace Grounds Varanasi - 221 002, Uttar Pradesh, India +91 542 666 0001 I Tajhotels.com
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