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Interior - Picture of Sterling Ooty Fern Hill, Ooty (Udhagamandalam)

Photo: Interior

From Review : Good Hotel, worst service of Sterling Ooty Fern Hill
Good Hotel, worst service
outside my room
Great Family Resort
Great Family Resort
Good Resort But Lacks HouseKeeping
Stressful stay in a beautiful location!
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Sanjay G wrote a review Sep 2016
India216 contributions29 helpful votes
Stayed in this hotel for 3 nights for a conference recently. It's a nice hotel perched atop a hill. However, it seems that Sterling still prefers to work like a time share holiday company rather than a proper functional hotel. Sterling Fern Hill is a beautiful property with
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Date of stay: September 2016
Response from SterlingHolidays, Owner at Sterling Ooty Fern Hill
Responded Oct 19, 2016
Dear Sir /Ma'am, Namaste! Thank you for choosing to holiday with us at Ooty - Fern Hill. We appreciate your taking the time to share your review of our resort. We are regretful that you are not as elated by your experience at Fern Hill as we aim to make it. We have noted your concerns and shared them with the Resort Management team so that we can enhance the resort experience and serve you on par with your expectations during your next visit. In the meanwhile, do explore some of our strategically located resorts which modern amenities for you to unwind and relax. We assure you of our signature, best-in-class hospitality. Sincerely, The Sterling Holidays Team
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