Dear Sir, Greetings from Citrus Manali Resorts!!! We thank you for your beautiful feedback for the hotel as well as the points of our improvement which can make a lot of the difference for enhancing the experience of the hotel for all our future guests. Besides our flaws, you still have experienced the best in th hotel, and we thank you for mentioning all of it. We hope to have you and your recommendations back to our hotel during the next visit to Manali. Best Regards, Abhirup Verma