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Interior - Picture of Shobla Pine Royale, Manali

Photo: Interior

From Review : My bitter experience in Shobla pine royale of Shobla Pine Royale
My bitter experience in Shobla pine royale
view from the stay itself.. 😎
My bitter experience in Shobla pine royale
My bitter experience in Shobla pine royale
My bitter experience in Shobla pine royale
My bitter experience in Shobla pine royale
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Sakyasingha M wrote a review Mar 2016
Hyderabad, India10 contributions6 helpful votes
I had booked Shobla pine Royale, Manali with Goibibo for 2 days in March, 2016 hoping to have a great experience. However it was all spoiled due to the following reasons. I would never suggest anyone to visit that hotel. Here are the Pros and Cons. PROS: 1) The hotel is
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Date of stay: March 2016
Response from Bhaveek_T, Owner at Shobla Pine Royale
Responded Mar 31, 2016
Dear Sir , Firstly would like to thank you for taking some time out to write a review for us : With regard to the issues faced at the cottage. We have always said that we are a Bed & Breakfast establishment and do not have any room service of any kind as stated. The road does need a little repair ( the last 2 kms stretch ) but this is beyond our control. Being located in the country side please do not expect street lights on the road. With regard to me never visiting the property. You are highly mistaken as i was the one who actually guided you to the cottage and came all the way to the town to do so and located you. We have a limited menu at the place with rates specified so it is no point arguing later when it comes to pay for it. We wouldn't have charged you extra if your child was actually 5 years as you have specified here. Puran Chauhan has been working with us for quite some time now. He has indeed been a favorite of most of the guests as specified in other reviews. So him being rude is out of the way .He is one of the nicest staff member i have till date. The Kitchen is attached with another room which is used by the staff for colder days as it has a Tandoor (a fireplace) for the staff. So there are no beds in the kitchen. We keep the kitchen clean and hygienic with regular deep cleaning exercises . If you enter a kitchen while the chef is preparing some dishes there is bound to be somethings here and there which is cleaned after the service is over. I think just that us charging you for the meal of your child could have caused such outright false review or misunderstanding with Puran . Him charging you for an extra Puri is also justified because he has been told to do so. Its an A- la Carte menu so you pay for what you get like in other places. We however thank you again for visiting us and we would be glad to host you again in the near future . Regards , Bhaveek Thakur
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