Dear Guest, Greetings from The Gateway Resort Damdama Lake, Gurgaon! Thank you very much for your response on the Trip Advisor. Your kind words of appreciation for the services rendered were shared with the team and very much appreciated. Please be assured that your feedback has been taken seriously and will be put to good use. We rely on the constructive feedback of our discerning guests to help us achieve the highest levels of services that we aspire towards. We hope you visit soon so that we get a chance to make amends for this below par experience you had. Warm Regards, Pulkesin Mohan General Manager The Gateway Resort Damdama Lake, Gurgaon