Dear Mr Hardik, Namaskar from Lords Plaza Surat ! On behalf of Lords Plaza Surat, we thank you for choosing to stay at Lords Plaza Surat. It was a pleasure having you with us and we hope that the services extended were to your satisfaction. We constantly strive to maintain a high standard of courteous and attentive services to each and every valued guest like you. We are happy to know that your stay experience was wonderful with us. Your appreciation for comfortable friendly hotel, WiFi, clean and tiry rooms and good staff has been shared with our team. They are delighted to know that their hard work has been noted and appreciated by you. On behalf of the team I once again thank you for your recommendation of our hotel. Please do not hesitate to write me at reslps@Lordshotels.com for any further assistance in future. Best Regards Samir Desai Reservation Manager