Dear Guest, Greetings from Country Inn & Suites by Carlson, Ahmedabad. We thank you for choosing to stay with us during your recent stay in Ahmedabad and for your kind feedback about the Hotel. Sir it is our sincere heartfelt apologies that you had this unpleasant experience this time during your stay. We have looked into the matter & have taken all the necessary steps to improve upon our quality standard. We assure you that this is rather a one off case than a practice in general. Please do give us a last chance to prove our hospitality & we will take care of your stay making it a memorable one which unfortunately we couldn’t make it this time. We will certainly leave no stone unturned in providing you with our best of services & will leave you with a feeling of returning back to our hotel every time you are in town. Looking forward to welcome you. Warm Regards, Kingshuk Chakraborty