Dear Ms. Madhavi, Greetings from Fortune Kences Tirupati (Member ITC's hotel group)! At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Fortune kences Tirupati (Member ITC's hotel group). I am pleased to know that you were satisfied with your experience of our services and facilities. At Fortune Kences Tirupati (Member ITC's hotel group), it is our constant endeavor to provide you with high standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Fortune Kences Tirupati (Member ITC's hotel group), and would be delighted to assist you with any requirements. Regards, Aruna Reddy C