Dear Guest, Thank you for your review. It is great to know that the courteousness of the associates and our warm hospitality contributed to curating a great experience for you. Your kind words of appreciation have been conveyed to Deepak who is delighted and motivated by your positive comments. We are fortunate to have such talented associates, who genuinely care and help us deliver exceptional service standards to our guests. The entire team of Sheraton Hyderabad Hotel along with me look forward to welcoming you back soon. Best Regards, Shibil Malik General Manager