Dear Charl911, Thank you for your feedback of your recent stay. Thank you also for sharing some of your holiday photos; you have truly captured some great memories of your holiday. I am sorry that you felt the food overall wasn’t the best you have had. Our restaurant managers are readily available to help whenever they can and we actively seek feedback on ways we could improve in all outlets. I am glad that overall you have enjoyed a wonderful holiday with us and look forward to welcoming you again in the future. Regards, Mohamed Shaarawi