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Beach - Picture of Baron Palace Sahl Hasheesh, Hurghada

Photo: Beach

From Review : Nice hotel, but not for me of Baron Palace Sahl Hasheesh
Nice hotel, but not for me
Fantastic place but..
Damaged Room Photo 4
Essen Infinity Restaurant am Mittag
Baron Palace Sahl Hasheesh
Essen beim Italiener
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FredDalyNortholt wrote a review Mar 2017
Northolt, United Kingdom45 contributions38 helpful votes
+7
First impression of the hotel is magnificent. Plush marble everywhere simply beautiful. But having made 2 bookings of 2 or 3 days with booking .com and free cancellation, I had cancelled the 2 day booking and found on arrival at reception that both bookings had gone. Reception
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Date of stay: March 2017
Response from BaronAreaManager, Area General Manager at Baron Palace Sahl Hasheesh
Responded Apr 5, 2017
Dear Sir, Greetings from sunny Baron Palace – Sahl Hasheesh! Thank you for posting a review and share your impressions on your vacation here with us at Baron Palace, our whole management and staff teams apply maximum efforts to ensure the highest possible level of our guest satisfaction. However, it came to our focus that you remained highly concerned about a few issues during your stay. Regarding these highlights, first of all, kindly accept our sincere apologies for any inconvenience occurred during your stay, please be informed that the booking.com issue was the website error or cancellation procedure fault. Kindly note as well that certain imported alcohol brands are not a part of Premium All Inclusive formula, therefore you were kindly notified that the ordered drink is against charge. We do hope to be able to welcome you again to prove a first class service. Ahmed Khaled Area General Manager
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