Pool - Picture of Grand Seas Resort & Aqua Park, Hurghada
Photo: Pool
From Review : Nice holiday of Grand Seas Resort & Aqua Park
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Guests
+4
I came back from this nice holiday 3 weeks ago. I was first time to this hotel. I got big and nice room with a beautiful view. The room was clean and tidy. The food was good, not many choices, but anyway delicious, ... The beach is sandy, clean and wide, enough space because not…
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Date of stay: November 2016
Response from Nabil A, General Manager at Grand Seas Resort & Aqua Park
Responded Dec 24, 2016
Dear Ms. Helena Zajc, First of all I want to thank you for having chosen our hotel for your holiday in November 2016. Thank you also for your time and efforts to write about your holiday impressions here on Trip Advisor. Your nice comments about the friendliness of all our staff, the clean and tidy rooms, for the good food quality as well as for the animation team are highly appreciated. I have conveyed your praise already to our staff; because this is a huge motivation for all of them. Thank you! Our highest priority is to always offer the best possible service standards to our esteemed guests; so each of our employees give their best each day to let our respected guests enjoy a very pleasant and relaxing holiday with us so that they will leave our hotel with a smile on their faces. Furthermore is the management of our hotel always continually seeking ways to improve and enhance the delivery of these services since we do not only want to fulfill the expectations of our esteemed guests, but even to go beyond. Finally I would like to mention that my team and I are glad to read that you spent a relaxing and comfortable holiday with us and also announce that you will come back again next year to our Grand Seas Resort Hostmark. This is the most beautiful praise we can get from our respected guests when they feel that much comfortable that they want to visit us again and again. I have hope that we are lucky enough and you will come back one day for 2nd holiday in our hotel; then just feel free and write me four weeks in advance by e-mail your booking details and I will personally make sure that your reservation is handled with highest priority. The very best wishes to you and thank you again for your recommendation; we are looking forward to hopefully welcoming you back for another pleasant vacation in our hotel in the near future. With best regards, Nabil Al Refai General Manager Grand Seas Resort Hostmark gm@grandseas-hostmark.com
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