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Pool - Picture of Albatros Citadel Sahl Hasheesh, Hurghada

Photo: Pool

From Review : Good experince of Albatros Citadel Sahl Hasheesh
Good experince
Citadel Azur Resort
Amazing hotel from the outside....
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Mohammed Abdelnaby wrote a review Feb 2017
Giza, Egypt13 contributions1 helpful vote
Very large clean rooms with wonderful view specially at night The price is fair The food is good great old citadel design THOUGH : the sea is rocky and not very safe the stuff is not that friendly (May be with the locals only!) Limited activities that ends at 11:00 pm
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Date of stay: February 2017
Response from Khaled_Sadek, General Manager at Albatros Citadel Sahl Hasheesh
Responded Feb 12, 2017
Dear Sir, We thank you for spending your vacation at Citadel Azur Resort and for taking the time to share your experience on TripAdvisor. We greatly appreciate your feedback and we constantly strive to achieve and maintain the highest quality standards. Many thanks for your feedback. We are sad to learn from your review that we were not able to meet all your expectation. Please accept our sincere apologies and allow us to assure to your good self that your comments were communicated to all concerned for necessary corrective action to be taken where applicable. However I would like to inform you, that we have free of charge WiFi in the Lobby area, in Cafe Mozart & the Shisha Corner. The rooms are equipped with an IP-Phone, where you get a wire internet connection, which is working for Notebooks only. We place a great value on your continued relationship with Citadel Azur Resort and we would be very glad to welcome you soon back at Citadel Azur Resort. Best regards, Khaled Sadek General Manager
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