Dear Guest, hank you for your great summary about your recent vacation at Steigenberger Aqua Magic Hotel. We are very happy, that our resort with its facilities, Services and friendliness of our staff were up to your expectations and that you enjoyed your stay with us. Your greetings to bar & beach' staff and beach will be transferred to encourage them keep up good work. Please be assured that we take our guests’ comments with deep consideration, and as a corrective action with the mentioned area; we are organizing immediate mandatory training in guest contact to enhance the skills of communications. Looking forward to your return visit in the near future. Kind regards, Dieter Geiger