Dear Mr S, Thank you for taking the time to write a review, and we value every feedback from our guests. We are continuously working with the breakfast operator to improve the variety of the breakfast menu items and we will share the feedback with him. We are sorry to hear that the apartment unit which you had booked did not include the washing machine as you had expected as our property has many apartment types where the basic Studio Apartments do not include. Thank you very much, and we certainly hope to see you again soon in Chengdu! Yours sincerely, Wilfred Hee Residence Manager Ascott Raffles City Chengdu